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Auto Renewal not working
Replies: 2 Hello, Our site has weekly and monthly plans, few of our users auto renewal was due but they got expired instead of being charged and got assigned free subscription, When we checked all...
View ArticleLogin not working because of authentification error
Replies: 0 Hello, on the login page i can’t login anymore. I get an athentification error. What does this mean? If have installed a Recaptcha plugin and tried V3 and V2 invisable. And i used the same...
View Articlefile download
Replies: 0 hi 🙂 great plugin (y) how can I insert files into a restricted page that can then only be downloaded via login? which is then not accessible by calling the direct URL. Is there a plugin...
View ArticleChange Stripe statement descriptor in your plugin or with code
Replies: 2 I need to change Stripe statement descriptor in your plugin or with code, the wpgive plugin lets me I have lot of charge backs because the descriptor if vague, but with wpgive no...
View ArticleRestrict Content Critical Error
Replies: 2 I and my educator users cannot login due to Critical Error. Please help! Thank you. Details:An error of type E_COMPILE_ERROR was caused in line 302 of the file...
View ArticleReminders
Replies: 0 How can I set up reminders about a subscription? I have year long subscriptions and people forget. Then they dispute. A reminder with instructions could save them from disputes, or changing...
View ArticleMembership Meta
Replies: 0 Has anyone got the function to retrieve, add, update, and delete membership meta:rcp_get_membership_meta() working?Im on the pro version and have got direct access and updating to the...
View Articlechoosing a different subscription takes the user to your website
Replies: 0 choosing a different subscription takes the user to your website https://restrictcontentpro.com/knowledgebase/register_form/ I wasnt aware of this problem until a user contacted us, I dont...
View ArticleTotal expiration day for all memberrs level
Replies: 2 is it possible to set Total expiration day for all members level?I have 3 members level:1 month6 month1 yearI need one expiration day for all this levels. How can i set this? ThanksExample,...
View ArticleIs RCP block/FSE compatible?
Replies: 1 Hi: I have a client site where we’re using RCP Pro; the site uses a classic theme. I’m going to rebuild the site using a new block-based theme. Will RCP continue to work, or work better?...
View Articlehow to hide some areas of the customer account?
Replies: 1 Dear, I created with Divi a code: [subscription_details] on a page. That’s perfect for my customer to log in and have access to my private blog. Nonetheless, I want to hide a part of the...
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Credit card field missing
Replies: 0 Hi there, When trying to purchase a plan in http://www.taxilicitaciones.com, the form shows the Card holder field but does not show the credit card number field (only the label, but not the...
View ArticleRegistration not remember user password
Replies: 3 For some reason, when someone registers via RCP and creates their password at registration, once they log out and try to sign back in again for the first time after signing up, WordPress...
View ArticleWP 6.7 compatibility and ownership
Replies: 0 Is RCP WP 6.7 compatible? Then, I realize two companies are offering the plugin, StellarWP and RCP. Are they pushing the same updates?
View ArticlePHP fatal error: Call to undefined function
Replies: 0 Hi there, i get a PHP error in the newest version v3.2.13 called thrown in .../plugins/restrict-content/restrictcontent.php on line 1000PHP Fatal error: Uncaught Error: Call to undefined...
View ArticleFatal Error after updating to 3.2.13
Replies: 4 Locks up wp-admin. An error of type E_ERROR was caused in line 1000 of the file /home/site/public_html/wp-content/plugins/restrict-content/restrictcontent.php. Error message: Uncaught...
View ArticleRCP not assigning Learndash courses to new members
Replies: 0 Hi, I have used RCP for some time and things worked well. However, After editing some Membership levels, the new users – after registration and successful payment – do not get assigned the...
View ArticleProducts are not availble
Replies: 1 I have started RESTRICT CONTENT recently. It has worked until now. People sign up but cannot order the membership products. I tried myself and although I am a member I cannot buy the...
View ArticleRestrict Content failed installation with critical error
Replies: 0 When updating Restrict Content 3.2.12 to 3.2.13 I got a critical error which kept me from rolling back to version 3.1.12. I had to go and download that version and install it by copying to...
View ArticleUsing a password for access to Restrict pages
Replies: 0 I lost my website http://www.sevenpillarstotalhealth.com and am having to recreate it. I used Restrict for my ecourse in the past and I’m trying to use it again. It is not a membership...
View ArticleCritical error on V3.2.13
Replies: 1 WordPress version 6.5.5Huidige plugin: Restrict Content (versie 3.2.13)PHP versie 8.2.26Foutdetails===========Een fout van het type E_ERROR werd veroorzaakt op regelnummer 1000 van het...
View Articlethe register page spins loading please wait… cant subscribe
Replies: 0 Hi Just installed the plugin, linked to Stripe payment systems and the register does not load it says please wait, no caching programs, new website disabled all other plugins, but still...
View ArticleArticle réservé aux abonnés*
Replies: 2 bonjour, je cherche a proteger uniquement une partie de certains texte sur mon site exemple / Article réservé aux abonnés*La suite est réservée à nos abonnés.
View Articlemy message of restriction appears 3 times
Replies: 0 Hello, congratulations for this great plugin! I have some urls restricted with it, the thing is that the content (a login form) appear 3 times, looking inside code it seems to register the...
View ArticleHow do I import my existing WP Users?
Replies: 0 Jus evaluating Restrict and I cannot see how to make all my existing WP users into Members? If I need to? Also, how do I hide content and menu items rather than show a message?
View ArticleMy just imported users cannot log in
Replies: 0 I have just imported 100 users and testing them but none work. I enter the email address or user login and the password I have set manually but the login just judders blanks the password....
View ArticleHELP ! i can’t connect my stripe account
Replies: 0 Hello In Restrict Content pro i go to the payment settings, select Stripe, and enter my account email, but I can’t seem to connect my Stripe account. The issue is that I find my stripe...
View ArticleConflict with Toolset Types Results in 500 Errors on Archive Pages
Replies: 0 I don’t know how much support I can get for this since we’re not paying a subscription for your plugin and the issue stems from another company’s plugin. Even so, we’ve been using your...
View ArticleA way to extend access for a single user
Replies: 0 If I set up a membership that lasts for 6 months and users sign up, is there away to extend a specific user’s access time to, for example, 8 months? I need this as a functionality, but am...
View ArticleIssue with Payment Page – Need to Add Mandatory Billing Fields
Replies: 0 Hello everyone, I installed this plugin to restrict access to certain pages and require users to pay in order to use them. However, I’m facing a major issue on the payment page. The plugin...
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